We strive to provide our customers with the highest level of service possible. From first visit to order delivery, we want you to be completely satisfied with your experience.

Our friendly and knowledgeable sales staff is available to help you find the product that is best for you.

Return Policy and Conditions

We offer a 10-day money back guarantee from the original ship date for most merchandise. Certain restrictions apply to the products listed below. Please check through for more detail. After 10 days, only the manufacturer's warranty applies and no returns will be accepted.

A RETURN AUTHORIZATION NUMBER (RA#) must be obtained from here and is required for ALL returns. We reserve the right to charge a 15% restocking fee on returns. Merchandise must be returned within 15 days of the issuance of the RA# at which time the RA# expires. RA#'s are non-renewable.

We reserves the right to return any merchandise without a valid RA# to the customer or to prorate the credit.

All returned merchandise must be in the original packaging with the UPC or bar code intact. All components, manuals, registration card(s), software, cables & accessories must be included. Power Protection Partners inspects all returns and reserves the right to return merchandise that does not meet the criteria. 

10 day money back guarantee does not apply to special orders.